Please read our non-negotiable terms and conditions stated below. Should you have any questions regarding these please feel free to contact us.

Booking

Booking is made with Light and Shade by the Client or those acting on their behalf either verbally, electronically or in writing. Booking constitutes a Contract for the performance of live music at the agreed price, date and time. It is not possible to alter the terms of the Booking without an agreement first.

Cancellation

A notice of 30 days minimum must be given prior to any Cancellation of booked events. If you do not serve Cancellation notice and we are prevented from performing as agreed, Light and Shade reserves the right to charge up to 100% of the booking fee agreed in the Booking Contract. Any deposit paid is also non-refundable exceeding the 30 day notice. Light and Shade also reserves the right to cancel a Booking Contract within the minimum of 30 days.

Payment

Payment is to be made on or before the date of performance. Payment can be made at a later date only if agreed in the Booking Contract. If you are making payments to Light and Shade after the date of performance, Payment should take place within 14 days. A 30% of penalty charge will be added to the outstanding balance for every 30 days exceeding the first 14 days until cleared.